Go-To-Market Program Manager


Los Angeles, CA, USA

Full time

Business Operations

Oct 14

Genies is culture’s leading avatar technology company empowering humans to create their own avatar ecosystems. Genies provides tools (Genies Avatar Creator OS) that allows users to create their own avatars, avatar wearable fashion lines, avatar worlds, and avatar interactive experiences in web3. The company has 99% celebrity avatar market share through its partnerships with Universal Music Group and Warner Music Group as their “official avatar and digital goods NFT provider” with thousands of Genie creators including Justin Bieber, Migos, Cardi B, and J Balvin. Bringing the power of NFTs and crypto to culture, Genies’ avatar ecosystem NFT marketplace “The Warehouse” built with Dapper Labs, allows talent, IP, and creators to design and sell their avatar ecosystem creations (i.e. avatar fashion lines) to the masses. Genies has raised $200M from investors such as Silver Lake, BOND, NEA, and Breyer Capital.

Seated in our Los Angeles based headquarters, Genies is looking for an experienced Go-To-Market Program Manager to drive our Go-To-Market strategy and product release cycles. This role will lead programs as it pertains to the technical goals of the company and will also be a key player in ensuring the success of our product drops and feature releases. This is an exciting opportunity to come in on the ground floor and help build out the operations arm of the company! Top-notch Genies Program Managers combine their business knowledge with an innovative and solution forward mindset to keep the company evolving on a daily basis. 

What You'll Be Doing:

  • Oversee collaboration of key roles both internally and externally to ensure the success of all product releases and enable smooth product launch operations
  • Collaborate with Product Development teams and Technical Program Managers to ensure engagement and execution for the technical departments
  • Communicating with key executive stakeholders and Ops leaders to keep all projects aligned with their goals
  • Collaborate with Product Marketing and Customer Operations to effectively execute marketing strategies and help bring products to market
  • Proactively identify risks and/or bottlenecks to product launches and effectively communicate contingency plans and alternative solutions to senior leadership
  • Partner with the full project team to manage the business request intake and triage process for all operational departments 
  • Partner with Ops leaders to identify key risks and offer opportunities for future business initiatives
  • Taking responsibility of projects and/or programs throughout their entire lifecycle
  • Properly scoping a project and/or program
  • Manage and maintain tracking system for all team milestones
  • Creating long-term and short-term plans, including setting targets for product milestones, creating project plans and enforcing teams to adhere to deadlines
  • Delegating tasks on the project to employees be best positioned to complete them
  • Making effective decisions when presented with multiple options for how to progress with the project and coming up with innovative solutions when gaps are identified
  • Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
  • Performing quality control on the project throughout development to maintain the standards expected
  • Adjusting schedules and targets on the project as needs or financing for the project change
  • Partner with Operations Leaders on the creation, design, facilitation, and potential 
  • Expectations are not limited to the above

What You Should Have: 

  • Minimum 5 years of experience in program/project management, preferably in a related industry
  • Advanced knowledge of the full life-cycle of product deployment to end users
  • Strong presentation skills
  • Confidence to deliver key insights and strategic product initiatives to the CEO and the broader executive team 
  • Experience in project planning and providing leadership
  • 3+ years of Release Management experience preferred
  • Highly detail oriented/proactive/self-directed
  • Ability to deliver results on time, on budget and to the Genies standards
  • Proven track record of holding others accountable
  • Ability to manage, communicate, and document projects amongst various departments
  • Strong knowledge and subject matter expertise of business goals and processes
  • Partner with cross functional stakeholders to ensure all business priorities are moving forward and have visibility 
  • Out of the box thinking to achieve required outcomes
  • A high standard of attention to detail and ‘follow-through’
  • Knack for identifying gaps and areas of opportunities across business channels
  • Excited and motivated in an agile environment 

Here's why you'll love working at Genies:

  • You'll work with a team that you’ll be able to learn from and grow with, including support for your own professional development
  • You'll be at the helm of your own career, shaping it with your own innovative contributions to a nascent team and product with flexible hours and a work from home policy
  • You'll enjoy the culture and perks of a startup, with the stability of being well funded 
  • Comprehensive health insurance for you and your family (Anthem + Kaiser Options Available), Dental and Vision Insurance
  • Competitive salaries and 401K program for all full time employees 
  • Flexible paid time off, sick time, and paid company holidays, in addition to paid parental leave, bereavement leave, and jury duty leave for full-time employees
  • Health & wellness support through programs such as monthly wellness reimbursement 
  • Working in a brand new, bright, open-environment and fun office space - there’s even a slide! 
  • Choice of MacBook or windows laptop

Genies is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.

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