Program & Go-To-Market Manager


Los Angeles, CA, USA Remote

Full time


Jul 15

Genies is culture’s leading avatar technology company empowering humans to create their own avatar ecosystems. Genies provides tools (Genies Avatar Creator OS) that allows users to create their own avatars, avatar wearable fashion lines, avatar worlds, and avatar interactive experiences in web3. The company has 99% celebrity avatar market share through its partnerships with Universal Music Group and Warner Music Group as their “official avatar and digital goods NFT provider” with thousands of Genie creators including Justin Bieber, Migos, Cardi B, and J Balvin. Bringing the power of NFTs and crypto to culture, Genies’ avatar ecosystem NFT marketplace “The Warehouse” built with Dapper Labs, allows talent, IP, and creators to design and sell their avatar ecosystem creations (i.e. avatar fashion lines) to the masses. Genies has raised $200M from investors such as Silver Lake, BOND, NEA, and Breyer Capital.

Genies is looking for a Program & Go-To-Market Manager to join our growing Operations team and drive these efforts on our Product side. This role will lead programs as it pertains to the technical goals of the company and will also be a key player in ensuring the success of our drops and product releases. This is an exciting opportunity to come in on the ground floor and help build out the operations arm of the company! Top-notch Genies Program Managers combine their business knowledge with an innovative and solution forward mindset to keep the company evolving on a daily basis. 

What You'll Be Doing:

  • Work with Operations leaders and key stakeholders to identify opportunity for business optimization  
  • Oversee collaboration key roles both internally and externally to ensure the success of all product releases
  • Manage the efficiencies of all Sales and Airdrops from planning, to execution to post analysis
  • Collaborate with the product development technical program managers to ensure engagement and execution for the technical departments
  • Partner with the full project team to manage business request intake and triage process for all operational departments. 
  • Contribute to building an effective, flexible and sustainable PMO (Project Management Office)
  • Partner with Ops leaders to identify key risks and offer opportunities to business initiatives
  • Taking responsibility of projects and/or programs throughout their entire lifecycle:
  • Examples:
  • Properly scoping a project and/or program
  • Manage and maintain tracking system for all team milestones
  • Creating long- and short-term plans, including setting targets for milestones, creating project charters and enforcing teams to adhere to deadlines
  • Delegating tasks on the project to employees be best positioned to complete them
  • Making effective decisions when presented with multiple options for how to progress with the project and coming up with innovative solutions when gaps are identified
  • Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
  • Communicating with executives or Ops leadership to keep the project aligned with their goals
  • Performing quality control on the project throughout development to maintain the standards expected
  • Adjusting schedules and targets on the project as needs or financing for the project change
  • Not limited to the above
  • Partner with Operations Leaders on the creation, design, facilitation, and potential execution of needs on the Product and Business Operations side of the company. 
  • General- work with Operations leadership to identify gaps throughout the organization that could benefit from ops involvement
  • Expectations are not limited to the above

What You Should Have: 

  • 3-5 years of experience in program/project management, preferably in a related industry
  • Advanced knowledge of the full life-cycle of project and program
  • Experience in project planning and providing leadership
  • 1-3 years of Release Management experience preferred
  • Highly detail oriented/proactive/self-directed
  • Ability to deliver results on time, on budget and to the Genies standards
  • Proven track record of holding others accountable
  • Ability to manage, communicate, and document projects amongst various departments
  • Strong knowledge and subject matter expertise of all business goals and processes
  • Partner with cross functional stakeholders to ensure all business priorities are moving forward and have visibility 
  • Solution forward mindset
  • Scaling a process, training it out and executing accountability (both with yourself and others)
  • Out of the box thinking to achieve required outcomes
  • A high standard of attention to detail and ‘follow-through’
  • Knack for identifying gaps and areas of opportunities across business channels
  • Excited and motivated in an agile environment 
  • A high standard of attention to detail and ‘follow-through’
  • Knack for identifying gaps and areas of opportunities across support processes and systems 
  • Excited and motivated in an agile environment 

Here's why you'll love working at Genies:

  • You'll work with a team that you’ll be able to learn from and grow with, including support for your own professional development
  • You'll be at the helm of your own career, shaping it with your own innovative contributions to a nascent team and product with flexible hours and a work from home policy
  • You'll enjoy the culture and perks of a startup, with the stability of being well funded 
  • Comprehensive health insurance for you and your family (Anthem + Kaiser Options Available), Dental and Vision Insurance
  • Competitive salaries and 401K program for all full time employees 
  • Flexible paid time off, sick time, and paid company holidays, in addition to paid parental leave, bereavement leave, and jury duty leave for full-time employees
  • Health & wellness support through programs such as monthly wellness reimbursement 
  • Working in a brand new, bright, open-environment and fun office space - there’s even a slide! 
  • Choice of MacBook or windows laptop

Genies is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.

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