Community Insights & Analytics


Los Angeles, CA, USA

Full time

Business Operations

Apr 18

Genies is culture’s leading avatar technology company empowering humans to create their own avatar ecosystems. Genies provides tools (Genies Avatar Creator OS) that allows users to create their own avatars, avatar wearable fashion lines, avatar worlds, and avatar interactive experiences in web3. The company has 99% celebrity market share through its partnerships with Universal Music Group and Warner Music Group as their “official avatar and digital goods NFT provider” with thousands of Genie creators including Justin Bieber, Migos, Cardi B, and J Balvin. Bringing the power of NFTs and crypto to culture, Genies’ avatar ecosystem NFT marketplace “The Warehouse” built with Dapper Labs, allows talent, IP, and creators to design and sell their avatar ecosystem creations (i.e. avatar fashion lines) to the masses. Genies has raised $100M till date from investors such as Mary Meeker’s Bond, NEA, Breyer Capital, and more.

Genies is looking for a Community Insights & Analytics specialist to lead our user database management system & insights. This team member will be responsible for identifying and interpreting trends supporting Community department OKRs focused on user growth and retention. You will work closely with our Community Manager to offer data backed suggestions for how to improve Genies community engagement strategy, such as identifying what a ‘Golden User' is and supporting our Community Manager to build experiences that grow and retain these individuals. Additionally, you’ll be responsible for manicuring and updating user data to provide operational support during new user onboarding.

What You’ll be Doing: 

  • Manage Genies User Database.
  • Develop insights dashboard for quick & easy consumption of data
  • Identify ‘Golden Users’ and support Community’s acquisition & retention of these individuals
  • Support back-end operations

What You Should Have: 

  • Bachelor’s degree in analytics, computer science, or related field
  • Master’s Degree preferred
  • 3-5 years’ experience in Insights & Analytics position
  • Meticulously organized
  • Results-driven and able to handle multiple projects
  • Strong interpersonal and time-management skills
  • Proficient in business intelligence tools, software and dashboards

Here's why you'll love working at Genies:

  • You'll work with a team that you’ll be able to learn from and grow with, including support for your own professional development
  • You'll be at the helm of your own career, shaping it with your own innovative contributions to a nascent team and product with flexible hours and a work from home policy
  • You'll enjoy the culture and perks of a startup, with the stability of being well funded 
  • Comprehensive health insurance for you and your family (Anthem + Kaiser Options Available), Dental and Vision Insurance
  • Competitive salaries and 401K program for all full time employees 
  • Flexible paid time off, sick time, and paid company holidays, in addition to paid parental leave, bereavement leave, and jury duty leave for full-time employees
  • Health & wellness support through programs such as monthly wellness reimbursement 
  • Working in a brand new, bright, open-environment and fun office space - there’s even a slide! 
  • Choice of MacBook or windows laptop

Genies is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.

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