Lead UX Researcher (Studio)

Dapper Labs

Anywhere Remote only

Full time

Product

Mar 18

We are looking for a seasoned UX Research Leader to join our fast growing Product Design Team at Dapper Labs. As a Lead UX Researcher, you will sit within the Product Design Team and collaborate very closely with our multidisciplinary partners across all our existing products (NBA Top Shot, NFL All Day, UFC Strike) and more. You will help each product clearly understand our personas, identify opportunities that exists and generally shepherd best practices to ensure that experiences meets the needs of our users. As needs grow, you will shape a UXR team, whether it is launching new studies, managing external vendors, sourcing and implement new tooling or bringing in new talent to continue to build insight-driver user and product experiences. 

Responsibilities:
  • Grow and develop a UX Research practice from scratch
  • Lead, coach and enable Product Designers on how to best leverage UX Research to ensure success with new features
  • Disseminate insights from studies to enhance our understanding of user needs
  • Brutally prioritize and guide research initiatives across all our product areas
  • Champion and evangelize research at Dapper Labs, helping people understand its value to our overall product experience
  • Partner with Product Management
  • Be creative on how to best allocate time across all the Products, leveraging research vendors to augment the work of you and your team
  • Recruit, hire, onboard and manage future UX Researchers as we grow our this discipline


A little about you
  • 5+ years of relevant experience in UX Research for digital tech products
  • Self-starter who can manage multiple people and projects in a fast-paced environment and stay focused when faced with changing requirements
  • Inspiring portfolio that demonstrates experience managing processes, projects, and shipping products that meet the needs of a large user base
  • Experience working remotely with partners across different time zones
  • Experience collaborating with Product Management, Design, User Research and Engineering
  • Experience using Figma and Github
  • Strong interest in NFT products, sports and/or gaming is a major plus

More about Dapper Labs:


Dapper Labs, the company behind CryptoKitties, NBA Top Shot, NFL ALL DAY, UFC Strike and the Flow blockchain, uses blockchain technology to bring NFTs and new forms of digital engagement to fans around the world paving the way to a more open and inclusive digital world starting with games and entertainment.


Since it was founded in 2018, Dapper Labs has given consumer enthusiasts a real stake in the game by bringing them closer to the brands they love, building engaged and exciting communities for them to contribute to, and producing new pathways for them to become creators themselves. Dapper Labs' current studio partners include the NBA, NBPA, WNBA, WNBPA, LaLiga, NFL, NFLPA, Warner Music Group, Ubisoft, Genies, and UFC. We have raised over $600M from leading and notable investors including Andreessen Horowitz, Coatue, Union Square Ventures, Venrock, Google Ventures (GV), Samsung, and the founders of Dreamworks, Reddit, Coinbase, Zynga, and AngelList, among others.


Dapper Labs is accelerating the move to Web3 by building new apps and platforms that enable great user experiences while being accessible to hundreds of millions of fans of organizations like the NBA and NFL, for example. We’re ready to empower even more to bring mainstream-ready user experiences and scale to web3 applications.


Visit our website to learn even more about Dapper Labs, including information about benefits and perks.

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