Lead Product Manager - Trust and Safety

Dapper Labs

Vancouver, British Columbia, Canada Remote

Full time


Remote Job

Dec 20

We are looking for a Lead Product Manager to drive the evolution of our payments platform Dapper by providing safe and secure experiences to our growing global user base. Dapper enables real people to experience the magic of blockchain. It is the first wallet and payment platform providing easy, user-friendly onboarding and low-friction payments.

A little about us: 

Founded in 2018, Dapper Labs uses blockchain technology to bring new forms of digital engagement to fans around the world. We are at an inflection point in our journey and it might be the perfect time for you to join us. Just over one year ago we launched NBA Top Shot on the new Flow blockchain and it is already on track to be the fastest-growing marketplace in history. We're now profitable and ready to invest in building out the ecosystem so everyone can benefit.

What we'll accomplish together:
  • Define and execute on our risk roadmap in close collaboration with engineering, design, compliance, fraud, and other partners across the company
  • Accelerate Dapper’s growth as a trusted payment platform by developing innovative capabilities that enable fast growth and scalability of our products while mitigating payments risks and ensuring compliance for both our business and partners
  • Work with a cross-functional team of engineers, data scientists, and fraud analysts to put in place tools, programs and reporting that identify, analyze and prevent fraudulent activities and behaviour 
  • Develop and track clear metrics to assess the success and performance of product and team, and support effective decision making 
  • Conduct and leverage market analysis, user research and data analysis to define customer needs and experiences, translate them in clear requirements and iterate rapidly through strategic experiments
  • Coordinate and execute as a cross-functional leader and run an efficient build-measure-learn development agile cycle, with clear prioritization criteria

A little about you:
  • 7+ years of digital product management experience, building both front and back-end capabilities
  • 3 + years of experience developing fraud and compliance payment capabilities that offer a great customer experience in regulated environments
  • Experience scaling products through constant learning and experimentation, in fast-paced and rapidly changing industries
  • Strong analytical and problems-solving skills, matched with the ability to tell a story with the data
  • Ability to think strategically, learn quickly, prioritize effectively and succeed in fast-paced and uncertain environments while acting autonomously

More about Dapper Labs:

Dapper Labs is the world's first blockchain entertainment company. We are the creators of industry-leading experiences including CryptoKitties and NBA Top Shot, as well as Dapper Wallet, the simplest way to manage your assets and use the blockchain. We are also the original developers behind Flow, a new decentralized blockchain designed from the ground up for scalability and ease of use.

Our mission at Dapper Labs is to make the world a more open, empowering, and enjoyable place through consumer adoption of decentralized technologies. We have raised over $600M from leading VCs including Fred Wilson (USV) and Chris Dixon as well as Venrock, Samsung, Google Ventures, Coatue, NBA players, and global artists, among others. Dapper Labs partners include the NBA and NBPA, the NFL-PA, Ubisoft, Warner Music, Turner, Dr. Seuss, Genies, and the UFC, as well as 100+ others.

Visit our website to learn even more about Dapper Labs, including information about benefits and perks.

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Dapper Labs

The NFT Company